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CoughMonitor Suite
CoughPro
General Information
Subscription FAQ
Data Use & Privacy
Recording & Tracking
Product Features
User Account
Troubleshooting
CoughMonitor Suite
General Information
Insights Dashboard
CoughMonitor Device
Companion App
Troubleshooting
Participant Instructions & Best Practices
Digital Therapeutics
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Hyfe Help Center
CoughMonitor Suite
CoughPro
General Information
Subscription FAQ
Data Use & Privacy
Recording & Tracking
Product Features
User Account
Troubleshooting
CoughMonitor Suite
General Information
Insights Dashboard
CoughMonitor Device
Companion App
Troubleshooting
Participant Instructions & Best Practices
Digital Therapeutics
CoughMonitor Suite
Learn how CoughMonitor Suite works, how to use the Insights Dashboard, troubleshooting common problems, and more!
General Information
What is CoughMonitor Suite?
Insights Dashboard
How do I submit a request for admin access to the Insights Dashboard?
How do I access the Insights Dashboard?
Exploring & Exporting Data from Insights Dashboard
CoughMonitor Device
What are the components and buttons on the CoughMonitor?
What do all the icons indicate on the CoughMonitor screen?
How do I clean the CoughMonitor?
What are the operating instructions for the CoughMonitor?
Companion App
What smartphone devices is the Companion App compatible with?
Troubleshooting
What to do if the CoughMonitor does not turn on or does not charge
Error Message after tapping "Pair with device"
Error message after entering participant ID and/or participant credentials into the Companion App
The CoughMonitor screen displays "Monitoring is OFF"
The CoughMonitor cannot be unpaired from the Companion App
The participant has uninstalled the Companion App
The participant has forgotten to bring their phone and the CoughMonitor is unable to be unpaired
Error message appears in the Companion App: "Your device may be defective, please contact the study coordinator for help"
The phone with the Companion App is missing or broken
The CoughMonitor will not reconnect with the Companion App after the battery has run out and been recharged
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Participant Instructions & Best Practices
How to enroll a participant
What are the instructions for participants while they are being monitored?
What alarms are there?
Participant Questionnaires
Monitoring Diary
How to stop Cough Monitoring for a participant
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