The participant has uninstalled the Companion App

If the participant has uninstalled the Companion App, please ask the participant to complete the following:

  • Re-install the Companion App and sign in with the Participant ID that they were using previously
  • Ask the participant to pair the CoughMonitor to the Companion App

If there are any issues after performing the above items, please reach out to support@coughmonitor.com for additional help.