Hyfe Help Center

Back to home

Hyfe Help Center

CoughPro

CoughPro

Learn about how CoughPro works, how to manage and track your coughs, product features, troubleshooting, and more!

General Information

What is CoughPro?

How to get started with CoughPro?

Where is CoughPro available?

What are the top 5 tips for optimal tracking with CoughPro?

How can I provide feedback or ask more questions about the subscription model of CoughPro?

Can the tracker tell me what my cough means or what illness I might have?

See more

Data Use & Privacy

How does privacy work in the app?

Does the app consume a lot of battery?

What happens if the phone runs out of memory space?

Recording & Tracking

How do I start and pause cough tracking?

How do I know if the app is tracking? Does it continuously record 24/7 or can tracking be scheduled for specific times?

How can I set reminders to start tracking in a specific time?

Does the app distinguish between my coughs and coughs from others in the area? How about other sounds?

Does the phone need to be turned on in order to track?

See more

Product Features

What are the features can I find on CoughPro?

What is the Insights Portal?

What is the Cough Report and how can I access it?

What is the Cough Management feature and how do I use it?

User Account

How can I log out of my account?

How can I get support on my account?

How can I delete my account? What will happen to the data?

Troubleshooting

Do you have video tutorials available?

The app is not tracking my coughs

I lost the data on my account

The app keeps crashing